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Privacy Policy

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TopLevel Knowledge LLC values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Collection and Use of SMS Data
When you communicate with TopLevel Knowledge LLC via SMS, we may collect information such as:

  • Your phone number, address

  • The content of your messages

  • Responding to your inquiries

  • Providing customer support

  • This information is used solely for the following purposes: communication pertaining to your claim – informative regarding the claim process, when, how long, at what time, where, what: meetings, appointments will occur. Status pertaining to your claim. Who it is you are meeting etc…

We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data
TopLevel Knowledge LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data
TopLevel Knowledge LLC does not disclose SMS contact or content data to third parties unless:

  • Required by law

  • Necessary to protect the rights, property, or safety of TopLevel Knowledge LLC, its users, or others

Your Rights

User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at contact@Toplvlknowledge.com

Retention policy
Data pertaining to each specific case is keep for a year and then deleted a year after that case is closed

Indicate how long data is stored and the criteria for its deletion.

Changes to this SMS Privacy Policy

TopLevel Knowledge LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at: contact@toplvlknowledge.com or 1 888 711 4399 

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